Shipping & Return Policy

Damages, Shortages or Improperly Shipped Merchandise Policies

Check all cartons immediately upon delivery. Make note of damages or shortages on freight bill immediately. Inform us of damages, shortages or improperly shipped parts within 5 days of delivery; include invoice number with all correspondence.  Contact Customer Service at 1-800-597-6484 to obtain a Return Authorization Number (RGA).  We cannot accept unauthorized returns.  The RGA must be on the shipping label of the returned merchandise.  All damaged or improperly shipped parts must be returned within 30 days of receipt. Returned merchandise must be in 100% resale condition to receive credit.  Returned merchandise that is not damaged or improperly shipped merchandise is subject to a 15% handling charge.  Budny Fuel Oil Company/Replacement Parts Supply/EWCESTORE will provide (regular only) shipping charges for return of damaged and/or improperly shipped material and will reship proper material.

Return Policy

If you are dissatisfied with your purchase for any reason, please contact Customer Service at 1-800-597-6484 to obtain a Return Authorization Number (RGA).  We cannot accept unauthorized returns.  The RGA must be on the shipping label of the returned merchandise.  All returns must be returned within 30 days of receipt. Returned merchandise must be in 100% resale condition to receive credit.  Shipping and handling charges are not refundable.

Warranty Policy

Parts are warranted for a period of 1 year from date of purchase, against manufacture defects.  Contact Customer Service at 1-800-597-6484 to obtain a Return Authorization Number (RGA).  We cannot accept unauthorized returns.  The RGA must be on the shipping label of the returned merchandise.  Shipping and handling charges of returned material is the responsibility of the customer.  Budny Fuel Oil Company/Replacement Parts Supply/EWCESTORE will ship the replacement part.

Exceptions

Special Orders are not returnable, under any circumstances.  Special Orders will be stamped Special Order No Returns on the invoice